Privacy Policy
Last updated: October 15, 2023
At Bolt & Board Hardware, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Request a consultation or quote
- Make a purchase
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or promotions
The personal information we collect may include:
- Name and contact details (email address, phone number, mailing address)
- Business information (company name, job title)
- Payment information (processed securely through our payment providers)
- Project details and preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices, updates, security alerts, and support messages
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- With service providers who assist us in operating our website, conducting our business, or serving our users
- When required by law or to respond to legal process
- To protect the rights, property, or safety of Bolt & Board Hardware, our users, or the public
- In connection with a merger, sale, or acquisition of all or part of our business
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to our processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@boltnboard.hk
- By phone: +852 2821 5522
- By mail: Shop 9, 68D Harbourfront Walk, Causeway Bay, Hong Kong